Last updated: 2026-08-15
At OHUBHQ, your satisfaction matters to us. This Return Policy explains how returns work when you shop with us.
Return window
You have 14 days from the date you receive your order to request a return. To be eligible, items must be unworn, unwashed, undamaged, with all original tags attached, and in their original packaging.
Non-returnable items
Final sale items, custom or personalized pieces, and intimate apparel cannot be returned unless faulty.
How to start a return
Visit our Make a Return page or contact us to begin the process.
Refunds
Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are issued to your original payment method within a few business days.
Questions
Reach out via our Contact Us page for any return-related questions.